FAQS

Q

What is MeroWish ?

A

MeroWish is a service based company that allows people living in Nepal to buy products from the India and U.S. Buying products from overseas can be challenging for people in Nepal for various reasons.
First of all, not all international web stores ship products to Nepal. Secondly, debit & credit cards issued by banks in Nepal cannot be used for international purchases. In addition, what if the product arrives damaged? Returning can be a hassle and incur unnecessary expenses.
This is where MeroWish can help. We have offices in Kathmandu, New Delhi. Our customers can easily pay in Nepali rupees. We also make sure to check the items for damage prior to shipping to Nepal. Moreover, all items are 100% insured which means in case of damage, we place a new order at no extra charge or simply refund the money. No questions asked.

Q

How To Place Order ?

A

Placing an order is very easy. Simply click on "Buy Now" button on Home Page to request a quote. Our Sales Team will send you Quotation within 24 hours. After you have received a quote from us, approve the order and select the payment method. We start the order process after receiving full payment. Order will be Delivered within 7-10 Days at your Home Delivery anywhere in Nepal.

Q

How To Pay ?

AFor customers in Nepal, there are many ways to make payment:

• Bank Deposit
• Bank Fund Transfer
• eSewa: You can use eSewa to transfer to our bank account.
• IME Pay / Remmitance
• Request cash pick-up (only available in Kathmandu)

For customers in the India / U.S.A. & Any Other Country

• Pay online via PayPal or Credit Card (Incurs 3.5% PayPal fees)
• Bank Transfer

Contact our New Delhi Team, WhatsApp at +91 70912 79768 for Gift Sending to Nepal from any Foreign Country.

Q

Do I need to pay in full or can I make partial payment?

A

We are a service company and we do not hold inventory of any products. Because we only import requested products from our customers, we require full payment to process the order.
Your payment is 100% safe with us and in rare event of damage or for any reason if we are unable to fulfill the order, 100% payment is refunded.